The Initial Call and Meeting

From the moment your client calls the Right at Home office, we begin considering the specific needs of their loved one. On the initial call, we ask questions to form a basic needs assessment. Then we set up an in-home visit with the family – including the family member who may ultimately benefit from our care. This visit allows us to gather even more information, answer questions and let your client get a feel for how Right at Home could help their family.

Next:  The Personalised Care Plan

"This is the first time I have needed care and I was unsure what to expect. Thank goodness I chose Right at Home. Gail is an excellent ambassador for the firm - pleasant, polite and professional at all times. Gemma, to me, is the epitome of what a carer should be. She is a very hard worker and always has a smile on her face."

G.R.